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IT DIVISION

Training

The IT Division currently offers training in a variety of technology-related areas, including Microsoft Office products, basic technology usage, and smart phone training. Technology permeates our lives and is a cornerstone of what we all do for our careers, especially in a post-COVID world!

Course Offerings

The following courses are approximately 90 minutes in length and can be scheduled on demand for up to 12 individuals. Email the IT Trainer to enroll yourself, or your group, in a class today!

Technology 101

This course introduces you to information technology utilized at Fond du Lac. The focus is on the processes and techniques of using information technology, basics of email messaging, and how to manage your desktop/laptop workstation.

Tech 101 Course Materials

You will learn how to:

Log onto the computer Log on to your email Fill out your timecard
Create Shortcuts Open, Save, Rename, Copy or Move files Manage desktop
Copy/Cut/Paste Printing Create Vorex tickets for IT help

Microsoft Outlook 101

In this course, you will learn to customize the Outlook user interface format message content, create or insert graphic elements and send/respond to emails and meeting requests. You will enhance professional correspondence, create calendars and schedule appointments.

Outlook 101 Course Materials

You will learn how to:

Compose, address and send messages Add, open and save attachments Manage folders
Create distribution lists Manage junk email Access Webmail
Add/maintain contacts Determine file size on server Archive email
Change preferences and/or setup Create a rule Create a signature
Create Automatic Replies (Out of Office) Create categories Share calendar & open shared calendars
Change shared calendars permissions Check conference room availability Use calendars and tasks

Microsoft Word 101

In this course, you will develop production pieces such as emails, social media profiles and posts, announcements, research reports, resumes, and business letters, and other professional documents such as multi-column newsletters, and other business correspondence.

Word 101 Course Materials

You will learn how to:

Format Pages Change Text formatting Use of toolbars, spell check, print preview, and find/replace
Customize Quick Access Toolbar Create a mail merge document/email Insert the Filename & Path
Creating tables Managing lists Formatting & creating graphic elements

Microsoft Excel 101

In this course, you will develop worksheets with formulas, functions, charts, budgets, financial statements, team performance charts, invoices, and data-entry logs.

Excel 101 Course Materials

You will learn how to:

Navigate, name, and work with multiple worksheets Work with cells and change cell fonts, colors, etc. Auto number and name
Use the SUM function Use simple and complex formulas Select multiple columns, rows
Insert and delete cells, columns, and rows Freeze pane Create charts from data
Protect files Copy using fill and auto fill Create a drop-down list

iPhone 101

This course introduces you to your new iPhone. Never had an iPhone before? Not sure what you can do with it? This is the course for you!

You will learn how to:

Log on to your iPhone Change iPhone Settings Download Apps on FDL App Catalog
Manage Home Screen Install/Uninstall Apps Manage Contacts
Manage Phone Calendar Calling & Messaging Tools Navigating the Internet

Helpful Links:

Client Portal Instructions

Vorex Ticketing Instructions